Terms and Conditions
PERDIDO REALTY RENTAL POLICIES
CHECK-IN : During Peak Season, check in begins at 4PM CST and could be as late as 5:30 PM CST as properties become available. If you plan to arrive before this time, we cannot check you in or store your chilled groceries or other belongings until the property has been thoroughly cleaned and inspected. Your patience is appreciated in these circumstances. Our staff works very hard to maintain high housekeeping standards which may require extra time to accomplish.
CHECK-OUT : Check out time is before 10AM CST and is strictly enforced. Please complete all check-out duties listed on the back of your guest information booklet before returning your keys to Perdido Realty’s office. Additional cleaning fees, not to exceed $100, may be incurred if check-out duties are not adequately performed. If you plan to get an early start, keys and armbands can be dropped in Perdido Realty’s box located to the right of our front entrance. No occupancy of the property will be allowed after keys are returned.
CHECK-IN LOCATION : Please register and receive keys at the PERDIDO REALTY office, 14250 Perdido Key Drive, Unit B. Look for the red brush stroke on our sign. Office hours are 9AM-5PM CST daily with seasonally extended hours during Peak Season. We close on Sundays from November 1st through mid-March.
LATE ARRIVALS: Please notify our office in advance of arrivals after 5 PM CST. General late arrival instructions are included in your original confirmation; however some properties require specific instructions which we will send by email.
A $300 to $500 rental prepayment is due at booking (some larger homes may require a larger deposit). For reservations longer than one week, an additional prepayment will be required. The initial reservation payment is a portion of your rent and will be applied to your grand total. Reservations made under false pretenses of any kind will result in forfeiture of all rent payments, taxes and fees.
· If you are renting a condominium, the balance is due 7 days prior to arrival.
· If you are renting a house or duplex, 50% of the balance is due 60 days prior to arrival, the remainder is due 30 days prior to arrival.
· Unless prior arrangements are made, the credit card on file will be charged for the remaining balance when due.
We accept Debit and Credit, VISA, MASTERCARD, DISCOVER & AMERICAN EXPRESS. Absolutely no cash or personal checks accepted.
CANCELLATION POLICY: A rental prepayment is due at booking which confirms your reservation. Once confirmed, any cancellations or change requests will invoke the Cancellation Policy. Outside of 30-days prior to arrival your rental prepayment is refundable less a $125 Cancellation Fee. Inside 30 days prior to arrival, you will forfeit any pre payments. Final payment is due 7 days prior to arrival and cancellations occurring inside 7 days will result in forfeiture of all rental pre-payments, taxes and fees. Requested date and property changes can be made outside of 30 days prior to arrival and are at the discretion of Perdido Realty. No changes can be made to a reservation within 30 days of arrival.
If the assigned unit is not available for reasons beyond our control, we reserve the right to re-assign you to another unit (same number of bedrooms) of equal or better quality at the same price.
Sorry, no refunds for early departure. In the event of an official hurricane evacuation, your rent will be prorated and refunded based on the number of days you are off the beach. There are no refunds for inconveniences beyond our control including, but not limited to air conditioning, power, cable, internet, telephone outages, elevators, pools, hot tubs or construction projects.
Rental capacity, as listed on the website, is determined by the Owner, Association and local fire marshall and is strictly enforced.
Perdido Realty offers our rental properties without regard to race, color, religion, sex, national origin and handicap or familial status of any guest. Perdido Realty is authorized, by written agreement with property owner, to rent only to family groups and responsible adults over the age of 25. The responsible party must closely and personally supervise all occupants property under the age of 25. No fraternities, sororities, church, school or civic groups are permitted. We are very serious about maintaining a family atmosphere for the quiet enjoyment of our guests. If Perdido Realty determines that you are in violation of capacity and composition policy, you will be denied access to the property and/or subject to expedited eviction. All rents, taxes and fees paid to Perdido Realty will be forfeited.
Pets are not permitted in any rental unit. A pet, or evidence of a pet, will result in expedited eviction and forfeiture of all monies. Florida law prohibits pets on the beach.
NO SMOKING IN UNITS
PERDIDO REALTY strictly adheres to a non-smoking policy in our rental units. If there is evidence of smoking in the unit a $250 fee will be charged to the responsible party’s card on file. The following properties are smoke-free with designated smoke free campuses: Sailmaker’s Place, Palacio, Indigo and Florencia.
Perdido Realty reserves the right to terminate a rental agreement as the result of tenant abuse of staff or others.
A maximum of 2 parking permits will be issued per reservation as space is limited. Some properties have fewer parking spaces available since more recent building codes require only 1.5 spaces per unit. Unless parking is assigned, it is first-come, first-served. Parking regulations are set by Condominium Associations; therefore rental agent does not have authority to make exceptions. Please display parking permits in front windshield of automobile. No Campers, RVs, Trailers or Boats are permitted in condominium parking lots. Motorcycle parking is considered one space. NOTE: Ocean Breeze East and West (All Units 2 and 3 bedrooms) are issued 1 parking permit and Sailmaker’s Place 5 bedroom is issued 3 parking permits.
FURNISHINGS, ELECTRONICS AND APPLIANCES
Individual owners provide furnishings for their vacation rentals. Every effort is made to keep each property and it’s furnishings in good working order. Please notify Perdido Realty promptly of any difficulties you encounter during your stay. Agent, upon notification, will facilitate necessary repairs. No reductions in rent for any equipment failure.
Perdido Realty provides property descriptions for our guests’ convenience. We strive for accuracy; however, we cannot be held responsible for changes made by owners in furnishings and equipment or the present condition of the rental property.
ACCIDENTS/DAMAGE TO RENTAL PROPERTIES
Damages or accidents must be reported immediately and prior to check-out. Guests are expected to keep condominium in good, tidy condition, not rearrange furniture and promptly report any missing/damaged items. Locked closets in unit are the property of owner and should not be accessed. By renting a property, you are assuming financial responsibility for any damages sustained during stay not considered normal wear and tear. By renting a property, you are assuming all risk of and liability for damage done to person or property, agents or visitors occasioned the premises both latent and manifest.
Neither Perdido Realty nor the property owner will be responsible for accidents or injury to guests or loss of money or valuables.
VACATION RENTAL DAMAGE PROTECTION
As a part of your stay, you may purchase a Vacation Rental Damage Protection plan designed to cover unintentional damages to the rental unit interior that occur during your stay provided they are disclosed to management prior to check-out. If purchased, the policy will pay a maximum benefit of $3,000. Any damages that exceed $3,000 or are not covered under the plan will be charged to the credit card on file. If, during your stay at one of our rental properties, an insured person causes any damage to real or personal property of the unit as a result of inadvertent acts or omissions, the Insurer will reimburse the Insured for the cost of repair or replacement of such property up to a maximum benefit of $3,000. Certain terms and conditions apply. Full details of the Vacation Rental Damage coverage are contained in the Description of Coverage or Insurance Policy http://www.vacationrentalinsurance.com/g20vrd . The Vacation Rental Damage plan can be purchased up to, and including at, check-in. By submitting payment for this plan, you authorize and request CSA Travel Protection and Insurance Services to pay directly Perdido Realty any amount payable under the terms and conditions of the Vacation Rental Damage. Please contact Perdido Realty directly if you do not wish to participate in this assignment. If you do not wish to purchase the Vacation Rental Damage Protection, a damage deposit will be required upon booking.
Upon arrival, you will be given 2 sets of keys. All keys MUST be returned to our office at departure. A $55 fee is charged to re-key the locks on all properties with keys not returned.
INTERNET & PHONE
Local calls and internet are free. Wireless internet is available in our properties to accommodate an average of three devices per unit. Because individual device settings may not be compatible with the internet service settings in the property, we cannot guarantee the reliability or connectivity of internet. Perdido Realty provides internet trouble-shooting services on a limited basis.
GRILLING, FIREWORKS & FIREARMS
Fire Department regulations prohibit the use of grills on decks, porches and balconies. Some complexes have common grilling areas for guest use. Fireworks and Firearms are strictly prohibited on all properties.
Condominium complexes are equipped with trash chutes or dumpsters. Houses are equipped with green trash cans. Please place trash cans roadside Tuesday evenings for pickup Wednesday morning. An additional cleaning fee will be charged to responsible party’s card on file if excess garbage is left in unit.
Please help us protect our coastal environment: Use sand dune walkovers, remove all trash from beaches, do not disturb turtle nests, do not feed our wildlife, recycling is available at the Escambia County Sheriff’s Big Lagoon substation, 12950 Gulf Beach Highway, Pensacola, FL 32507.
Please be conscious of your water and energy consumption while enjoying your vacation stay. You can assist by:
· Closing all windows and doors if the heat or air conditioning is on
· Turning off appliances and lights when they are not in use. Appliances in use should not be left unattended at any time.
· Washing only full loads in the dishwasher or washing machine.
· Reporting any water leaks, dripping faucets or running toilets to Perdido Realty office
ERRORS AND OMISSIONS
We strive to provide accurate information. However, we are not responsible for errors, omissions or changes in rates or amenities.
All units are furnished with fully equipped kitchens, bed linens and bath towels, TV, DVD, microwave, coffeemaker and a limited supply of toilet tissue, paper towels and soap.
Additional toilet tissue, bath soap, paper towels, laundry detergent, dishwasher detergent, garbage bags, foil, coffee, coffee filters, beach towels, beach chairs. PERDIDO REALTY is not responsible for items left in the unit. Please check the unit thoroughly before departing.
Some of Perdido Realty’s vacation rentals may be for sale. If you are interested in seeing “for sale” properties, please contact our office to speak with a Sales Associate.
If you are staying in a property that is for sale, the owner reserves the right to have their property shown to prospective buyers. Every effort will be made to schedule the showing with minimum inconvenience to our guests.